National Institute of Behavioral Health
Refund Policy
The National Institute of Behavioral Medicine wishes to provide high-quality training and continuing education opportunities. So that the consumer can fully understand the cancellation/refund policy, it is detailed below.
Exam Refund Policy
If you request the cancellation of your certification exam prior to taking the quiz, your fee will be refunded, less an $8 processing fee. However, after opening the certification exam, there are no refunds since the cancellation policy is voided.
Refund/Cancellation Policy for Live Events
If you cancel your registration 24 hours before the training, your fee will be refunded, less an $8 processing fee. There are no refunds for cancellations received 24 hours prior to the date of the training or later.
There can be a substitution of an alternative attendee, but that must be communicated to the National Institute of Behavioral Medicine 24 hours prior to the date of the training course.
No-shows are still due and payable in full. The National Institute of Behavioral Medicine reserves the right to provide a substitute instructor or cancel a session if an unanticipated issue arises.
Product Refund Policy
Instructional material used for live and Self-paced Courses, including electronic and printed textbooks, are managed through a recognized independent publisher. Thus, any refunds must be requested directly from the publishing organization.
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